FAQ

There are two outcomes:

A request for information: This means that we have not successfully determined the nature of your business activity. This is not a refusal of a badge. As our trade show is limited to professionals only, when we have not obtained information on your company, we send you this request so that you can send us documents that will justify access to our trade shows.

A refusal: this very rarely happens. It means that we have determined that your registration form did not meet the entry requirements for our trade show and we have refused access to you. Nevertheless, this could mean that we have incorrectly interpreted your information, in which case, we encourage you to contact our visitor department directly.

Your level of access to the trade show is determined by the nature of your main business activity. Remember, only promotional garment and gift retailers and distributors will have access to the CTCO trade show. In theory, all professionals can access the C!Print trade show.

To see your access level, simply look at the attachment in your confirmation email.
Your access level is determined by our interpretation of your business activity. This could mean that we have not taken all of the elements into account or that we have incorrectly interpreted the information. If this is the case, we encourage you to contact our visitor department directly to clarify your situation.

First of all, you must apply for your badge online here on the website. Once your registration has been processed and approved, you can follow this link to request for an invitation letter and the visitor service will provide you a personalized invitation letter in PDF format. Under no circumstances are our departments authorized to contact embassies to support your case. The visitor is solely responsible for the visa application.

The first thing to do is check your inbox to make sure that the email we sent has not gone to the spam folder.
If this happens before the trade show: Please send an email with your first name, last name, company name and your email address to our visitor department.
During the trade show: You are registered on our pre-registration website, We will be able to retrieve it from our database and provide you with your badge.

When your badge was approved, an email was sent with your badge attached in PDF format. Simply print off the badge and bring it with you to the trade show.
If you have problems printing your badge, don’t worry. As your registration has already been processed, you can still come along to the trade show and we will issue your badge once you are there, subject to you providing your company name and your full name.

Yes, absolutely. When you request your badge, you don’t need to fill in the invitation code box.

They are usually sent by our suppliers (trade show exhibitors). We also have organization codes that we can send you.

For those who are establishing a business, you can still use the online registration form; simply write “Currently being established” in the company name section.
As we process each registration manually, this will enable us to quickly establish the nature of your request. We can then grant you access to the C!Print trade show, which is open to all professionals. If you would like access to the CTCO trade show, we encourage you to contact our visitor department directly, which will consider each case individually.

Private individuals are not granted access to our event as it is a trade show solely for professionals.
If you are retired from the profession, you may be granted access to the trade show subject to acceptance by the visitor department. In this particular case, we encourage you to contact our visitor department before completing your registration form.

When registering on our website, you have the option of adding several badges to the bottom of the same registration. When you are filling out the “Last name”, “First name” and “Email address” fields, you will see a button that lets you add other colleagues.

You can register online on our website up to the day before the trade show. If you did not have time to pre-register, you can get your badge directly at the trade show on the day.

If you have an invitation, come along on the day of the trade show and you will receive your badge free of charge. Only those who arrive without an invitation will have to pay.

All badge requests are subject to a document-based check. See entry conditions
Kbis extract or SIRET number or supplier invoices less than 3 months old.

If a badge request is not approved, it will be refused. For more information, contact our visitor department. All badge requests will be checked beforehand and on entry to the trade show.

Our trade show is a professional meeting place for employees in the communication and direct on garment printing industry. There are numerous machines on display as well as inks, solvents and other products that could be very toxic. Based on this information, we have decided to prohibit access to our event to children under 18. Animals are not permitted either.

The CTCO and C!Print trade shows give you genuine added value thanks to their real content and strong thematic paths. Different topics are discussed: workshops for silkscreen printing, embroidery, e-business, marketplace, products… in the form of conferences and practical workshops. Take a look at the programme here.

Thanks to our partner TNT, you can leave the trade show empty handed and have all of your documents sent to your office 24 hours later! Go to the TNT stand at the trade show entrance at the beginning of your visit to pick up the bag that you can slip your catalogues into throughout your visit!
More information on services

Yes, there are several restaurants areas in the CTCO and C!Print halls.

In addition to the bars et restaurants, we invite you to discover a relaxation space at the center of the trade show where you can take a break in a friendly atmosphere.

There is no area dedicated to the Press inside the trade show. However, if you are a journalist with a Premium Badge (you can request this badge to bertrand.genevi@infopro-digital.com), you have access to the business bar: free drinks and light food will be at your disposal for the entire duration of the exhibition.

You have many options to get to CTCO trade show: you can come by car and park nearby, come by train or by plane or come with the public transport. Discover all the options here

Yes, you can benefit from preferential rates on Air France tickets by visiting the page. Access the trade show/ Access by plane

We set up a partnership with the booking platform Revolugo.com. Revolugo is a map-based hosting solution that provides discounted prices for events.
Click here to discover this solution

On the set-up day, you will be stopped at the entrance to the exhibitor car park. You must provide information on the exhibitor that implies you are there to deliver/help: name of exhibitor, stand number, exhibitor contact details and delivery pass. During the trade show, you can go straight to reception if the exhibitor has not provided you with the entry information beforehand. We can then grant you access after exchanging the above-mentioned information.